What Our Clients Say
Phil, thank you for the prompt service and explanations concerning my furnace, central air, and new thermostat. Your professionalism exceeded my expectations based on past experience with other providers.
Your attention to detail was appreciated. You arrived as promised and were very efficient in installing the new a/c. I will be recommending your service to anyone requiring your skill set. Furlong will be the choice for me. Again, thank you for a job well done! You can share my comments if you wish. Regards,
Greater Napanee, ON.
Had a new tank-less boiler system installed in 2009. The company that installed did a picture perfect job but did not like to service or maintain unit. When I ran into problems another local firm came in and rectified the problem but did not believe in preventive service. When problems again occurred Phil was now in the area and readily accepted the challenge. System is working better than ever. Phil is a strong believer in preventive maintenance. Work is impeccable. Cannot speak highly enough about Furlong HVAC Services and am very fortunate to have found them.
Phil was one of very few in Kingston who were trained and knowledgeable in the servicing of our only 4-year-old boiler system. He not only fixed the problem but improved its efficiency with parts that were needed but overlooked in the initial installation. He came to our rescue during a very cold Christmas 2011/2012. He is an excellent problem solver, personable and trustworthy and someone I would recommend highly.
Larry & Bonnie Hewit
Phil Furlong is a man of high integrity and all of his work, quotes were done with our complete satisfaction on the replacement of our HVAC system. He kept Bonnie and myself in the loop all of the time, arrived on time, did not leave us in a mess and used good quality equipment.
We would tell future customers, Phil, can be trusted and is a man of his word, which is quite hard to find these days. We did not even look for a second quote, that is how he made us feel at ease. Thank you Phil, we will continue to use you as long as we have our home.
PS. thanks & God Bless.
Furlong HVAC is very responsive and always return my phone calls and answered my questions. We called them initially to fix our AC unit, which was quite old. In the end, a new unit was needed and they reduced the amount I paid for the initial service call, to the new A/C unit price. All in all, I would highly recommend this company. Curtis was very polite and explained everything to us very well.
Outstanding experience all around. Phone was answered by a real person who was pleasant and professional. Appointment was made promptly and we were called when Curtis the service technician was on his way. Curtis was on time and stayed until the job was completed perfectly. We will definitely use them in the future!! Thank you!